Your privacy matters to us. This policy explains exactly what personal data 55com collects, why we collect it, how it is stored and protected, and the rights you hold over your information.
Last updated: 1 January 2026Six core commitments that define how 55com handles your personal data — built on transparency, security, and respect.
All personal data — including KYC documents, account details, and transaction records — is stored with AES-256 encryption at rest. Your data is never held in plaintext on our servers.
Every connection between your browser and the 55com platform is secured with 256-bit TLS/SSL encryption. Your login credentials, payment details, and personal information cannot be intercepted in transit.
55com does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — under any circumstances. Your data is yours.
We collect only the data that is strictly necessary to operate your account, comply with our licensing obligations, and deliver the services you have requested. Nothing more.
You hold the right to access, correct, restrict, and — in certain circumstances — request deletion of your personal data. Submit a request to [email protected] at any time.
Personal data is not held indefinitely. 55com applies documented retention schedules aligned with our licensing requirements, after which data is securely deleted or anonymised.
This Privacy Policy ("Policy") is published by 55com ("We", "Us", "Our", "the Platform"), the operator of the online betting and casino website located at https://55com.cam. This Policy describes how 55com collects, uses, stores, discloses, and protects the personal data of individuals ("Members", "Users", "You") who register for and use the 55com platform.
55com is committed to handling personal data responsibly and in a manner consistent with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality. While 55com operates primarily as an offshore platform serving English-preference players across Indonesia, we apply data protection standards aligned with leading international frameworks.
By creating an account, making a deposit, or otherwise using the 55com platform, you acknowledge that you have read and understood this Policy, and that you consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 55com.
For the purposes of this Policy, the following terms carry the meanings set out below:
55com collects the following categories of personal data in the course of providing its services. All data collection is proportionate to the purpose for which it is collected.
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration & KYC |
| Contact Data | Email address, phone number (optional) | Account registration |
| KYC Documents | Government-issued ID (KTP/passport), proof of address, selfie photograph | KYC verification request |
| Financial Data | Bank account details (BCA/BRI/BNI/Mandiri), e-wallet IDs (OVO/DANA/GoPay/ShopeePay/LinkAja), deposit and withdrawal history, transaction amounts in IDR | Deposit/withdrawal activity |
| Account Activity Data | Login timestamps, session durations, betting history, game play records, bonus usage, wagering totals | Platform use |
| Technical Data | IP address, device type, operating system, browser version, screen resolution | Automatic — every session |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
55com collects personal data through the following channels:
55com processes your personal data only for the following specific, documented purposes:
55com does not process your personal data for any purpose beyond those listed above without first notifying you and, where required, obtaining your explicit consent.
55com processes your personal data under the following legal bases, consistent with internationally recognised data protection principles:
55com does not sell, rent, or trade your personal data. We share personal data only in the following limited and documented circumstances:
55com is an internationally operated platform. Your personal data may be stored and processed on servers located outside of Indonesia. Where personal data is transferred internationally, 55com takes steps to ensure that appropriate safeguards are in place, including:
By using the 55com platform, you acknowledge that your personal data may be transferred to and processed in countries other than Indonesia. Such transfers are made solely for the purposes described in this Policy and subject to the safeguards described above.
55com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Licensing obligation / AML |
| KYC Documents | Duration of account + 5 years post-closure | Licensing obligation / AML |
| Transaction Records | Duration of account + 5 years post-closure | Licensing obligation / AML |
| Betting & Game History | Duration of account + 3 years post-closure | Dispute resolution |
| Technical / Log Data | 13 months from collection | Security monitoring |
| Support Communications | 3 years from last interaction | Quality assurance / legal |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Compliance evidence |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregated statistical and analytical purposes.
55com implements a layered security architecture to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:
Notwithstanding the above, no security system is entirely impenetrable. Members are also responsible for maintaining the security of their own account credentials and should not share their password with any third party.
55com uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse usage patterns. We use the following categories of cookies:
55com does not use third-party advertising cookies or permit third-party ad networks to set cookies on our platform. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your account.
Subject to applicable law and our regulatory obligations, you hold the following rights in respect of your personal data held by 55com. To exercise any of these rights, submit a written request to [email protected]. We will respond within 30 days of receiving a verified request.
Please note that certain rights are subject to limitations where 55com has a legal obligation to retain or process data — for example, KYC records required under our licensing authority's AML obligations cannot be erased during the mandatory retention period.
The 55com platform is strictly intended for adults aged 21 years or older. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory element of the KYC process for all Members.
If 55com discovers that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete all associated personal data, and report the matter to our licensing authority as required. If you are a parent or guardian and believe a minor has created an account on the 55com platform, please contact us immediately at [email protected].
The 55com platform integrates with third-party service providers to deliver specific functions. These include payment gateways, KYC verification services, game content providers, and platform analytics tools. Each third-party provider is engaged under a formal data processing agreement that restricts their use of your data to the specific service being delivered.
55com is not responsible for the privacy practices of third-party services that you access independently outside the 55com platform. This Policy applies solely to data collected and processed by 55com in the course of operating the 55com platform. Please refer to the privacy policies of any external services you use separately.
55com reserves the right to amend this Privacy Policy at any time. Where changes are material — for example, where they affect the purposes for which we process your data or your rights as a data subject — we will notify active Members via their registered email address prior to the changes taking effect.
All amendments will be published on this page with an updated "Last Updated" date at the top. Your continued use of the 55com platform following the publication of any revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you should close your account by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how 55com has handled your personal data, please contact our Data Protection team using the details below. All privacy-related requests must be submitted in writing.
If you are dissatisfied with our response to a privacy complaint, you may escalate the matter to the relevant regulatory authority in 55com's jurisdiction of incorporation. Details of the applicable supervisory authority are available upon request.
For general platform questions, please visit our FAQ page. For account and gaming-related matters, see our full Terms & Conditions.
Our support team handles all data rights requests within 30 days. You can also review our Terms & Conditions or visit the FAQ for answers to the most common questions about your account.